Users are managed via a secure extranet system. Users are created in one of the following tiers:

  • superusers - people who control everything on the site
  • customer users - people who can see data

Potentially there are other kinds of user as well:

  • maintenance team - these may be employed by the superusers, and maintain assets owned by their customers
  • parent and child customer users - in large corporate environments, users can be established in a reporting hierarchy, and one user may invite other users to join, passing on his level of access.

Extranet users (or just "users") can self-register if you wish to enable that feature on the portal, or you can determine that their accounts must be created by site administrators.

Customer companies

Assetwolf models customer companies just like in the real world, and each company has an address book of physical locations where its assets are deployed. 

When a user is created, they can be connected with one or more of those physical locations, and thereby access its assets.

If roles are enabled on the portal, then even more granular levels of permission can be granted or withheld. 

Showing customers just the right data

The structure through which a company grants access to data can be complex.

Assetwolf has many ways of relating customer accounts with their data, for example:

  • At its simplest, customer users sign in to their portal to see data from all assets
  • Customer users can be arranged in groups, such as a Technical, Advanced Technical, Control Technical, Service or Contracts groups, meaning that members of those groups only gain access to the relevant data or features
  • Customers can be in teams, in which a supervisor member can invite other members to join his team
  • A customer can have different permissions over assets at a particular site, or a particular product range, or of some other classification that you may create.

Controlling the appearance of the site: site administrators

An Assetwolf portal looks great out-of-the-box, but as it's based on the Zenario content management system, we can provide site administrator access to give even greater control.

Site administrators can access things far beyond regular superusers, such as:

  • Adding web pages to the site (e.g. making brochure site area)
  • Changing the site map of the customer portal
  • Editing the layout and CSS of site portal's pages
  • Changing the behaviour of pluggable components of the portal.

Assetwolf thus provides highly advanced customisation features, to make a portal that works the way you want it.